[Craig Newmark, craigslist.org] was totally engrossed in his work, looking up IP addresses, answering questions best he could, and doing the kind of thankless work I’d never seen anyone else do with so much enthusiasm.
— I think the beauty here is having the ability to ignore the big picture; it allows you to deal with each problem one-by-one and not get overwhelmed with the enormousness of the bigger problem (because the best solution hasn’t been found yet). Can’t solve the big problem yet? Solve the smaller, easier one first.